Privacy Policy

At Supreme Pool Tables Kenya, we are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with us, or make a purchase. By using our website, you consent to the practices outlined in this policy.

1. Information We Collect

We collect different types of information depending on how you interact with our website:

• Personal Information: When you place an order or contact us, we may collect personal details such as your name, email address, phone number, billing and delivery addresses, and payment information.
• Non-Personal Information: We collect non-personal data such as browser type, device type, IP address, and website usage statistics to help us improve user experience and optimize our services.
• Cookies: We use cookies to collect information about how you use our website. Cookies help us improve website functionality, track preferences, and enhance overall site performance. You can choose to disable cookies in your browser settings, but this may limit your ability to use certain features of our website.

2. How We Use Your Information

We use the information collected for various purposes, including but not limited to:

• Order Processing: To process your orders, manage payments, and arrange for the delivery of products.
• Customer Service: To respond to your inquiries, provide support, and improve customer interactions.
• Personalization: To personalize your experience on our website, recommend products, and send relevant offers.
• Marketing: With your consent, we may use your information to send promotional materials and newsletters. You can opt-out of marketing communications at any time.
• Analytics: To analyze website traffic and usage trends, helping us improve our website design and services.

3. How We Protect Your Information

We take the protection of your personal information seriously. We use a variety of security measures to ensure that your data is kept safe, including:

• Encryption: We use encryption technology to protect sensitive information like payment details during transmission.
• Secure Data Storage: Your data is stored on secure servers with restricted access.
• Regular Security Audits: We regularly review and update our security practices to safeguard your personal information from unauthorized access, disclosure, or misuse.

Despite our efforts, no method of online data transmission or storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties under the following circumstances:

• Service Providers: We may share your information with third-party service providers (e.g., payment processors, delivery companies) who assist us in fulfilling your orders and operating our business.
• Legal Requirements: We may disclose your personal information if required to do so by law, to comply with a legal obligation, or to protect our rights or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: If any of your personal details are inaccurate or incomplete, you can request that we update or correct them.
• Deletion: You have the right to request the deletion of your personal data under certain circumstances.
• Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the revised policy will indicate the date it was last updated. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: info@supremepooltableskenya.co.ke
• Phone: +254 (0) 718 292 923
• Location: Outering road Nairobi, Kenya